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What do you mean by "Guaranteed Results?" We put all of our Guarantees in writing...
Quite simply, if you are ever dissatisfied with our firm, our agents or the work we are performing on your behalf, we will promptly remedy the situation to your satisfaction, or we will release you from any contractual obligation held directly with our firm.*
With our focus on Honesty, Integrity and Top Tier Customer Service, we feel confident that we will continue to maintain our perfect track record where no client has ever exercised this contractual right. However, we strongly believe, in what is likely the biggest single investment of your life, it is important for us to offer you this simple piece of mind.
Question:
"Why don't other firms offer a Guarantee?"
Answer:
Quite frankly, we don't know.
We just see it as Good Business.
*Top Tier Properties' guarantee applies to any agreement you have made directly with our firm and its agents, including listing agreements and buyer agency agreements. However, Top Tier Properties does not have the authority to release you from obligations with third parties. Therefore, once you enter into a legally binding, third party contract, such as a purchase agreement or lease, all parties shall be legally bound by the terms specified in the contract and all relating agreements.
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